Training Curriculum

TCPI Training Webinars:

True practice transformation requires meaningful patient, family, and community engagement. The PCPCC Support & Alignment Network (SAN) hosts an annual series of webinars to educate patients, families, clinicians, and practice staff on the various ways to engage patients in practice quality improvement efforts. Users can browse the library below to listen to a complete webinar, review slides, or view training material suggested in webinar presentations. Check our events page for upcoming webinars in 2019!

January 24, 2019

Exploring Peer Support in Ambulatory Care - Lessons from the Field

Thursday, January 24, 2019 | 12:00 p.m. – 01:00 p.m. Eastern Time 

PCPCC presented a virtual panel discussion to learn valuable lessons from various peer support programs in healthcare and gain insights from patient, family, clinician, and program coordinators in the field. By utilizing known resources, expertise, values, skills, perspectives, and proficiencies, peer support can help improve ambulatory care when one experienced individual facilitates the development of another. By enhancing patient knowledge and care coordination, peer support programs also help minimize adverse patient occurrences and maximize quality of care.

During this webinar, the speakers provided practical information about peer support and its impact on the health care team through their personal and professional stories. They also discussed peer support to produce better outcomes for participating individuals and the organization.



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