Communication about Overuse with Vulnerable Populations

Dr. Lisa Letourneau and Kelly Rand from the Choosing Wisely campaign share recent research on implementing in a safety net setting including a new toolkit created for this setting and insights learned from focus groups on communicating about overuse to patients who have historically been marginalized from care.

Objectives:

  • Lessons Learned in Safety Net Implementation  
  • Lessons Learned in Messaging to Vulnerable populations 
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