Improving Care Through Partnership with Patients, Families & Communities

PCPCC SAN: Improving Care Through Partnership with Patients, Families and Communities

The PCPCC’s Support & Alignment Network (SAN) provides technical assistance to practice improvement teams to foster partnerships with patients, family caregivers, and community-based organizations to achieve common goals of improved care, better health, and reduced costs.

Our work is supported by the Centers for Medicare and Medicaid Services (CMS), through the Transforming Clinical Practice Initiative (TCPI). This four-year initiative (2015-2019) is designed to assist more than 140,000 clinicians achieve large-scale health transformation. 

Working with patient advisors

Latest Toolkits

How To Be An Effective Patient & Family Advisor

This guide will help you decide if you want to partner with your health care team as an advisor to improve care at your clinic. It also answers questions about the role of patient and family advisors and helps prepare you to participate effectively.

6 Steps Toolkit6 Steps to Creating a Culture of Family Engagement in Health Care

This toolkit is designed for health care practices participating in the Transforming Clinical Practice Initiative, but will be of value to any practice seeking strategies to improve person and family engagement.

For Patients

Learn more about ways to be a partner in improving health care

For Clinicians and PTNs

Learn why patient and family engagement matters, and strategies to improve PFE measures

SAN Resource Library

Practical information and tools to involve patients and families in improving health care quality

Upcoming Training Events
March 12, 2018
The 8th Annual PFCC Conference will be held on March 12, 2018 at the California Endowment Center in Los Angeles, CA. Join us for an interactive day of shared learning about best... more

Find Patient-Centered Programs That Work!

The Case for Patient and Family Engagement

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