Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including: 

  • employing health coaches who work with patients and educate them about their conditions and listen to their concerns
  • connecting patients to community resources
  • using patient advisory councils to advise the practice on what they can do to better serve patients and the community 
  • creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Related Content

Title Source Date
It's Time for Congress to Make Integrated Care Central to the Nation's Patient Experience Roll Call October 20, 2014
Integrated care plan helps primary care physicians address mental health Healio October 16, 2014
Consumer Reports: Tips for living well in later years Pittsburgh Post-Gazette October 12, 2014
'The Health Care System Falls Apart When You're A Complex Patient' Kaiser Health News October 1, 2014
Legislation Aims for More ACO Flexibility September 29, 2014
Report Identifies Game Changers for U.S. Health Care:Recent innovations, developments may transform direction of patient care in next decade, researchers say HealthDay September 23, 2014
Suicide prevention in primary care The Boston Globe September 22, 2014
From ‘My’ Patient to ‘Our’ Patient: How New Models Are Transforming Care in Central Pennsylvania:Proactively addressing the challenge of improving the health of individuals and communities across Central Pennsylvania, WellSpan Health is establishing patient-centered medical homes (PCMHs) in its primary care practices. MD News September 19, 2014
Patient-centered care can improve costs and quality, industry panelists say at health summit Concord Monitor September 19, 2014
Patient-centered Medical Home: A Model of Care at Summit Health:Summit Health has adopted the patient-centered medical home (PCMH) model to provide patients with a comprehensive, coordinated and accessible approach to primary care. MD News September 18, 2014

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Patients, Families & Consumers

Millennials and Primary Care

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