Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including:

employing health coaches who work with patients and educate them about their conditions and listen to their concerns
connecting patients to community resources
using patient advisory councils to advise the practice on what they can do to better serve patients and the community
creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Title	Date	Source
Investing in Primary Care: A State-Level Analysis:PCPCC Annual Evidence Report	July 2019	PCPCC
Supporting the Health Care Transition From Adolescence to Adulthood in the Medical Home	October 2018	American Academy of Pediatrics
New toolkit to Prepare Patient Stakeholders to Work with Research Teams:Developed by Health Innovation Program University of Wisconsin School of Medicine & Public Health	September 2018
Primary Care Physicians:Missouri Workforce Update	August 2018	Missouri Hospital Association
Patient Activation Reference Guide:Military Heath System	April 2018	Reference Guide- Military Heath System
Engaging Veterans in Research	March 2018	HIPXChange
Medical Imaging Info by Patients, for Patients:A New Resource from the American College of Radiology	March 2018
Radiology Information for Patients	March 2018	Radiology Resources for Patients
Appropriateness Criteria Patient-Friendly Summaries	March 2018	American College of Radiology
Implementing Health Coaching:AMA Steps Forward Module	February 2018	American Medical Association

Pages

Title	Source	Date
Health Organizations Support Removing Cost-sharing from Chronic Care Management		June 25, 2019
Why Payment Options Should 'Resonate' with Patients:Use segmentation to tailor payment options to patient's needs and preferences	Health Leaders Media	April 2, 2019
Primary Care Innovations Can Improve Alzheimer’s And Dementia Care For Patients, Family Caregivers, And Providers	Health Affairs Blog	March 29, 2019
Why Are Health Care Organizations Slow To Adopt Patient-Facing Digital Technologies?	Health Affairs Blog	March 6, 2019
The ‘New’ Health Care Consumerism	Health Affairs Blog	March 5, 2019
How can healthcare improve care for high-need, high-risk patients? Just ask them:When researchers asked, complex patients had their own ideas for how healthcare can meet their needs.	Fierce Healthcare	February 12, 2019
Advice for HIMSS: Put patients and their caregivers at the center of your universe	STAT	February 12, 2019
Hospital Mergers Improve Health? Evidence Shows the Opposite	New York Times	February 11, 2019
Patient-Centered, Integrated Health Care Quality Measures Could Improve Health Literacy, Language Access, and Cultural Competence	National Academy of Medicine	February 11, 2019
Patient Education, Communication Key for Medication Adherence:Patients say there is not enough time for patient education and communication about their prescriptions, hindering medication adherence.	Patient Engagement HIT	February 5, 2019

Pages

Title	Presenter	Date
Integrating Patient Family Engagement into Choosing Wisely Implementation:Foster Conversations with Patients for Better Decision-Making	Janice Tufte, Kelly Rand, Lisa Letourneau, Mary Minniti	May 9, 2019
Talking with Caregivers about Overuse: A Guide for Clinicians	Kelly Rand	March 14, 2019
Exploring Peer Support in Ambulatory Care - Lessons from the Field	Janna Murrell, Alice Georgitso, Jim Pantelas , Mary Minniti, Naomi Williams	January 24, 2019
Enhancing Person and Family Engagement with Parent-to-Parent Peer Support	Mary Minniti	September 25, 2018
Improving Patient/Family Engagement Through Peer Support for Parents of Children with Special Needs	Janice Fitzgerald, Mary Minniti, Merilyn Francis	September 21, 2018
Shared Principles Connection to Joint Principles	Ann Greiner, Christine Bechtel, Douglas Henley, Glen Stream , Lisa Letourneau	May 21, 2018
How can the Shared Principles Be Put to Use?	Ann Greiner, Douglas Henley, Glen Stream , Lisa Letourneau	May 21, 2018
Peer Support: Enhancing Care for Patients and their Families:Co-hosted by the Institute for Patient-and Family-Centered Care	Deborah L. Dokken, Joan Forte, Mary Minniti	May 3, 2018
Building Partnerships with Patients in Adoption of Choosing Wisely Tools:Hosted the PCPCC Support & Alignment Network	Kellie Slate-Vitcavage, Kelly Rand, Mary Minniti	April 20, 2018
Webinar Recording: Transforming Clinical Practice by Supporting Patient and Family Decision Making	Ann Greiner, Beverley H. Johnson, Daniel Wolfson , Wendy Nickel	March 27, 2018