Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including: 

  • employing health coaches who work with patients and educate them about their conditions and listen to their concerns
  • connecting patients to community resources
  • using patient advisory councils to advise the practice on what they can do to better serve patients and the community 
  • creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Related Content

Title Date Source
In Their Words: Consumers' Vision for a Person-Centered Primary Care System November 2019 In Their Words: Consumers' Vision for a Person-Centered Primary Care System
Peers for Progress Network October 2019 University of North Carolina at Chapel Hill
Choosing Wisely Handouts and Materials for Patient Education October 2019 Choosing Wisely, ABIM Foundation
Drug & Alcohol Addiction September 2019 Drug and Alcohol Addiction
Investing in Primary Care: A State-Level Analysis:PCPCC Annual Evidence Report July 2019 PCPCC
Migraine Patient Toolkit: A Guide for Your Care July 2019 Migraine Patient Toolkit
A Close Look at PTSD Among Aging Adults May 2019 A Close Look at PTSD Among Aging Adults
Investing in Primary Care and Dismantling Fee-For-Service May 2019 Investing in Primary Care and Dismantling Fee-For-Service
Assessing Cognitive Impairment in Older Patients April 2019 Assessing Cognitive Impairment in Older Patients
Strengthening Diversity in Research Partnerships April 2019 Strengthening Diversity in Research Partnerships

Pages

Title Source Date
Survey of primary care clinicians shows increasing pressures on practices in their response to coronavirus:Today's results are part of ongoing poll of practices and their response to COVID-19 PCPCC Press Release March 27, 2020
Why aren’t Americans seeing primary care doctors? Medical Economics February 10, 2020
US outspends on health care but has lower life expectancy The Hill January 30, 2020
What Is The Status Of Research On Low-Value Care? Health Affairs Blog January 8, 2020
Fewer Americans Have a Primary Care Doctor Now U.S. News & World Report December 17, 2019
Bridging The Gap In Rural Health Access Health Affairs Blog November 7, 2019
A View from the States: Key Medicaid Policy Changes: Results from a 50-State Medicaid Budget Survey for State Fiscal Years 2019 and 2020 Kaiser Family Foundation October 18, 2019
Exploring The Relationship Between Social And Medical Service Spending Health Affairs Blog October 15, 2019
Verma has a point; Americans are fed up with healthcare industry Modern Healthcare September 26, 2019
Pathway To Patient-Centered Measurement For Accountability Health Affairs Blog September 12, 2019

Pages

Title Presenter Date
Patient Portals and Primary Care: What Use of a Portal Could Mean for Your Patients Lisa Letourneau, Mary Reed, Robert Dribbon October 2, 2019
Your Patients Are Waiting: Action steps to integrate behavioral health and primary care Crystal Eubanks, Douglas Tynan, Julie Bailey-Steeno, Julie Schilz, Larry A. Green, MD, Lori Raney, Stephanie Gold June 21, 2019
Integrating Patient Family Engagement into Choosing Wisely Implementation:Foster Conversations with Patients for Better Decision-Making Janice Tufte, Kelly Rand, Lisa Letourneau, Mary Minniti May 9, 2019
Talking with Caregivers about Overuse: A Guide for Clinicians Kelly Rand March 14, 2019
Webinar Recording: Women's Health Care Across the Lifespan Julie Schilz, Katie Martin , Meredith Yinger , Nancy Lee February 25, 2019
Exploring Peer Support in Ambulatory Care - Lessons from the Field Janna Murrell, Alice Georgitso, Jim Pantelas , Mary Minniti, Naomi Williams January 24, 2019
Health Care Without Walls: Implications for Primary Care John Bulger, Sunny Ramchandani, Susan Dentzer December 20, 2018
Enhancing Person and Family Engagement with Parent-to-Parent Peer Support Mary Minniti September 25, 2018
Improving Patient/Family Engagement Through Peer Support for Parents of Children with Special Needs Janice Fitzgerald, Mary Minniti, Merilyn Francis September 21, 2018
Shared Principles Connection to Joint Principles Ann Greiner, Christine Bechtel, Douglas Henley, Glen Stream , Lisa Letourneau May 21, 2018

Pages

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