Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including: 

  • employing health coaches who work with patients and educate them about their conditions and listen to their concerns
  • connecting patients to community resources
  • using patient advisory councils to advise the practice on what they can do to better serve patients and the community 
  • creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Resources

In Their Words: Consumers' Vision for a Person-Centered Primary Care System | November 2019
University of North Carolina at Chapel Hill | October 2019
Emmi | October 2014
Choosing Wisely, ABIM Foundation | October 2019
Drug and Alcohol Addiction | September 2019
Migraine Patient Toolkit | July 2019

Associated Stakeholders: 

Patients, Families & Consumers

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