PGY1 Pharmacy Residency Program

This database is no longer actively maintained and is here for archival purposes only

Organization Type: 
Educational Institution
Program Type: 
Education Level: 
Postgraduate (e.g., residency, fellowship)
Educational Elements: 
Experiential including clinical contact with patients
Program Description: 

Mission Hospital and Mountain Area Health Education Center (MAHEC) Family Health Center have partnered to sponsor a pharmacy residency program focused in ambulatory care for post-graduate year 1 (PGY1). MAHEC is a level 3 patient-centered medical home (PCMH) as recognized by the National Committee for Quality Assurance (NCQA). Each year, two residents participate in this program by spending two to three days per week on a longitudinal basis at MAHEC working with other care team members in medicine, nursing, behavioral health, case management, dieticians, and administrative support staff.

Residents are responsible for direct patient care in many clinics including pharmacotherapy, anticoagulation, osteoporosis, pain management, Medicare wellness, and transitions in care. Many of these services are led by pharmacists and incorporate other team members. In addition, many of these services have been developed by the residents as part of their required residency program and have been sustained after graduation by pharmacist team members and the new residents. This residency program emphasizes working as part of a team, communicating effectively with patients and families, medication therapy management, and the importance of providing care for individuals and patient populations.

Pharmacy residents are taught about PCMH elements in an experiential setting at the Family Health Center, and through several didactics in the primary care clinical meeting including “Introduction to the PCMH” and “Interprofessional Communication”. Residents also have one-on-one sessions with team members to learn about member roles within the PCMH. During these experiences, several skills are emphasized such as the importance of developing strong, caring relationships with patients; triaging unmet patient needs to the appropriate team members; and providing care for the patient within their community and family system.

Special features of this program include readings on PCMH, longitudinal experiences in the clinic, and several didactic sessions on PCMH elements (e.g., interprofessional education, provider status, developing new pharmacy services within a PCMH, Patient Safety Clinical Pharmacy Services Collaborative, collaborating with Community Care of North Carolina).

Program Results: 

Through evaluations of the experiential components of the residency program, residents consistently rate their experiences in the patient-centered medical home (PCMH) as a training highlight and particularly enjoy working interprofessionally with other team members. The program’s practice has published two recent articles in the Journal of American Pharmacists Association that provide a description of the pharmacist's role in the PCMH, and a description of the program's successes with reimbursement for pharmacist services.

Targeted Professions
Ambulatory Care
Self-Reported Competencies
PCPCC’s Education and Training Task Force identified 16 interprofessional training competencies critical for preparing health professionals for practicing in team-based, coordinated care models such as patient-centered medical homes. Listed below are the self-reported competencies that this program has achieved, which have been organized by the five core features of a medical home as defined by the Agency for Healthcare Research and Quality
Patient-Centered Care Competencies: 
Development of effective, caring relationships with patients
Patient-centered care planning, including collaborative decision-making and patient self-management
Comprehensive Care Competencies: 
Population-based approaches to health care delivery
Coordinated Care Competencies: 
Interprofessionalism & interdisciplinary team collaboration
Last updated November 15, 2013

* Please note: Information contained in this database is self-reported by representatives from each program. It does not represent an exhaustive list of education and training programs and inclusion does not constitute an endorsement from the PCPCC.


Go to top