February Month in Review: Collaborative Ramps Up!

Collaborative Ramps Up! 
Tuesday, February 28th

Dear Members and Friends:

As we conclude the second month of the new year and look forward to spring, I have noticed a quicker step and new energy here at headquarters for the Primary Care Collaborative. Our organization is healthy and growing, with a resolute focus on our mission and our relationships with our executive members.

I'm pleased to introduce you to our new Director of Operations (see feature on her below), and we recently welcomed several new Board members bringing fresh insights and valued perspectives. We continue to expand our executive membership and will work to ensure continued participation from both the public and private sector, staying true to our multi-stakeholder mission. I could not be more optimistic about the future of our organization and all that we will accomplish together this year. 

With the new political climate and possible repeal of the Affordable Care Act, now more than ever we need a multi-stakeholder coalition like the PCPCC to advocate for advanced primary care that is patient-centered, team-based, and high-value. 

Representing more than 70 public and private organizations, including payers, providers, non-profits and leading corporations dedicated to transforming health care, we are in a unique position to effect change. The power of our collective voice can make a difference, and together we will make a difference.

If your organization is not already an executive member, I encourage you to join us! Today we host our monthly executive member briefing where PCPCC executive members will be among the first to hear the details of the new Primary Care Payment Models white paper, to be published by the Health Care Payment Learning and Action Network (HCP LAN) in the next few weeks. 

For more information about executive membership, please contact Amanda Holt on our team.

Lots of news to share below as we embark on this exciting year! Thank you for your continued support of primary care, the PCMH, and our Collaborative.

Warm Regards,
Rosi Sweeney, MPA
Interim CEO

This Month's Top 5 Must Reads
Meet Our New Director of Operations
We are pleased to introduce you to our new Director of Operations, Ms. Krista M.C. Conley!

Conley is a senior executive and proven entrepreneur, dedicated to growing organizations with talent, systems and innovation. Having founded and exited two companies and brought a third enterprise to a national innovation award, Ms. Conley is a recognized innovation leader, with genuine relationship development skills and an ability to work with major stakeholders, both public and private sector. For the past six years, she has been a pioneer in digital health, focused on proving efficacy with evidence-based programming, as well as working closely with early adopters to exceed outcomes.

In addition to her entrepreneurial experience, Ms. Conley has worked in government, first with Senator Edward M. Kennedy on his Labor and Human Resources Committee, as well as with the Hong Kong Government, negotiating their first bilateral trade and investment deal with a U.S. State. Having lived in urban America, as well as rural America, she has a clear and keen understanding of the health care stresses and opportunities in America today. Ms. Conley lives in Arlington VA, where she manages and directs her two sons, James and Nicholas.

Practice Transformation Corner

5 Steps to a Culture of Patient Engagement 

Person and family engagement is a critical strategy for improving health outcomes. The federal Transforming Clinical Practice Initiative aims, among other goals, to help medical practices adopt person and family engagement strategies at multiple levels.

Transforming practices engage patients and families in a variety of ways:
  • In advisory and governance activities;
  • In the policies for measuring individual engagement in health; and
  • In individual encounters such as medication management.
Engaged patients become activated patients, leading to improved patient health.
Earlier this month, the PCPCC hosted a webinar discussing steps toward changing practice culture to embrace patient and family engagement.

Sara Guastello, Planetree Director of Knowledge Management, and Susan Brown, a family caregiver, outlined five key steps that transform practice culture:
  1. Ask patients how they want to be involved and what makes them feel like partners in health: use patient and family interviews, focus groups, advisory councils, surveys and other tools for assessing patient and family perceptions of care.
  2. Empower the care team: recognize that the care team includes the patient and caregivers.  Have them participate in quality improvement and seek/recognize staff that take an inclusive approach to patient and family involvement.
  3. Engage family caregivers: encourage family presence and partnerships.  Provide tools to support families and patients, and offer ‘care for the caregiver.’
  4. Activate patients: use strategies to engage and activate patients, such as collaborative agenda and goal setting, shared decision-making, and teach back.
  5. Redesign practice: move towards multi-disciplinary team-based care, education on patient-centered care, office environmental design that encourages care and collaboration.
View the webinar and slides free in the PCPCC Support and Alignment Grant Resource Library.  Practices participating in the TCPI can contact Liza Greenberg to learn about technical assistance available on person and family engagement.
PCPCC Names New Board Chair,
Welcomes New Board Members
As one of the largest primary care advocacy organizations in the country, we take pride in representing more than 70 executive member organizations, and our work has always been led by an impressive Board of Directors

We recently announced the appointment of our new Board Chair, Jill Rubin Hummel, JD, President & General Manager, Anthem Blue Cross Blue Shield of Connecticut. Hummel has been a member of our Board of Directors for more than three years and most recently served as Chair Elect. She will preside over our 14-member Board.

We also welcomed four new Board members:

Linda Goler Blount, MPH, President & CEO, Black Women's Health Imperative

Sean Hogan, MBA, General Manager, IBM Healthcare and Life Sciences

Susan H. McDaniel, PhD, Professor of Families & Health; Director, Institute for the Family, Department of Psychiatry; Vice Chair, Department of Family Medicine, University of Rochester Medical Center

Darilyn V. Moyer, MD, FACP, Executive Vice President & CEO, American College of Physicians

Read the full press release for more details.

Welcome New Executive Members!

Aida Health
Aida Health is a healthcare IT company that provides healthcare systems with a longitudinal care planning, management, and collaboration platform that allows physicians and care teams to optimize, coordinate, and, execute collaborative care. We enable providers to efficiently deliver personalized care to their entire patient populations.

The American Cancer Society works with primary care providers and health centers to provide training and technical assistance on evidence-based strategies to improve cancer prevention services, increase cancer screening rates, address access to care, and meet the needs of patients who are cancer survivors. In many cases ACS is also able to offer Quality Improvement coaching and/or capacity-building grants to primary care practices and can help these practices align their QI work with PCMH standards.
Charting the Future of Primary Care:
Building Teams to Manage Complexity
PCPCC executive member the Center for Primary Care at Harvard Medical School will host a special conference focused on primary care practice transformation: 

May 4-6, 2017
Joseph B. Martin Conference Center
Boston, Massachusetts
This first-of-its-kind, case-based, executive education program will help leaders who are tackling the most pressing problems in primary care.
Attendees will learn how leading primary care practices from around the world have successfully conquered problems and adapted to today’s rapidly changing health care climate. Attendees will be able to take new skills and approaches back to their practices, renewed and energized by time spent with inspiring primary care leaders. Most importantly, during the sessions they will be able to workshop challenges that have been plaguing them in their own clinics.
View the conference brochure for further details. To register, please visit the conference website


Upcoming Events

Feb. 28 - March 31
PCPCC Executive Member Monthly Briefing
Feb. 28 | Conference Call

Webinar: Medically Unexplained Symptoms: Diagnosis and Treatment
Feb. 28 | Hosted by the Collaborative Family Healthcare Association

Too Much to Lose: Protecting Patients, Protecting Progress in Health Care
March 6 | Washington, DC

National Value-Based Payment and Pay-for-Performance Summit
March 8-10 | San Francisco, CA

Webinar: The Playbook - Better Care for People with Complex Needs
March 20-22 | Hosted by The Commonwealth Fund, et al.

Webinar: Activate Patient Engagement in Care Delivery: Performance Metrics that will Improve Patient-Centered Care in Your Practice!
March 22 | hosted by the PCPCC Support & Alignment Network

2017 Population Health Colloquium
March 27-29 | Philadelphia, PA

Webinar: Primary Care Bright Spots - Learning from High-Value Providers
March 27 | hosted by the Network for Regional Health Improvement (NRHI)

PCPCC Executive Member Monthly Briefing
March 28 | Conference Call

For additional events, click here.

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