Changing Perception: How to Build Cultural Competence and Humility

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Overview
All patients, families, and clinicians have unique cultural backgrounds. This webinar, facilitated by the National Center for Medical Home Implementation, will provide attendees with practical tools, strategies, and guidance on how to acknowledge culture, improve quality of care through cultural competence, and enhance the patient and family experience within a pediatric medical home. 
 
By the end of this webinar, participants will be able to:
  • Define "cultural diversity" and discuss the importance of recognizing cultural diversity among all patients, families, and clinicians.
  • Describe how acknowledging and minimizing unconscious biases can improve cultural competence and quality of care among pediatric health professionals and family advocates.
  • Identify evidence-based and evidence-informed tools, strategies, and promising practices that improve culturally competent health care delivery, including cultural humility.
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