Senior Communications Manager

The Primary Care Collaborative (PCC), a multistakeholder organization with a diverse membership and a small but mighty team, has taken on a bold task: transform how and how much the US health system invests in primary care so that all communities can have better health.

We are seeking a Senior Manager of Communications to oversee our efforts to effectively market and promote the organization and realize our advocacy goals. This position will report directly to the President & CEO and will shape all facets of communication/marketing. As such, this role regularly interfaces and collaborates with the Director of Policy and the Membership Coordinator, as well as outside consultants and advisors. It affords an opportunity for rapid professional development and organizational growth. The position also offers exposure to the PCC’s Board of Directors and leaders from its Executive Member Organizations, drawn from a diverse set of healthcare stakeholders who are passionate about and committed to primary care.

The successful candidate will be a collaborative self-starter who thrives in an innovative, fast-paced environment. They will be a creative communicator with excellent interpersonal skills and a drive to help create bold policy change that results in better outcomes for patients, enhanced health equity, and greater affordability by leveraging primary care.

Job Summary 

The Senior Manager of Communications is responsible for developing and executing PCC communications/marketing strategies and tactics, including for PCC’s signature advocacy campaign: Better Health: NOW (BHN). Primary responsibilities support both advocacy and marketing objectives, including developing fact sheets, monthly newsletters, press releases, op-eds, and website content; managing all social media platforms; building relationships with the media; and managing/marketing monthly webinars.

Key Responsibilities

• Execute PCC’s overall marketing/communications strategy, including internal and external organizational messaging and PCC’s campaign, Better Health: NOW.
• Track, analyze, and report on key communications metrics to inform PCC’s overall communications strategy.
• Write and disseminate public-facing communications content, including news releases, fact sheets, newsletters, email campaigns, and op-eds.
• Assist in planning and executing PCC’s annual conference and release of the PCC’s annual evidence report and other research products.
• Convene communication leads across PCC’s membership to develop, coordinate, and amplify messaging.
• Develop, design, and disseminate marketing/communication campaigns for membership renewals, outreach, and the PCC conference leveraging CRM and email marketing software.  
• Execute and drive the strategic direction for media relations, including cultivating relationships with reporters, media, and organizational partners. 
• Direct and implement PCC’s social media strategy.
• Initiate and develop podcasts and video products in alignment with PCC’s strategic goals.
• Collaborate with outside consultants on a variety of projects, including the PCC website redesign.
• Assist in managing PCC communications consultants and interns.
• Support senior executives and managers in presentation development; provide editorial support as needed to all staff.
• Other communications/marketing functions and projects as needed.

Qualifications

• Excellent writing and social media skills required.
• Accomplished graphic design skills and proficiency with design software such as Canva and Adobe Creative Suite.
• Working knowledge of CRM software, email marketing, and social media management software such as MailChimp, Hootsuite, and website management systems such as WordPress.  Knowledge of video production also a plus.
• A strong background in health communications and health policy is a plus.
• An engaged and enthusiastic team player, able to work with all levels of the organization and with PCC’s member organizations.
• Can work under pressure, creatively problem-solve, and innovate.
• Self-directed, and able to manage multiple communications projects and deadlines with ease.
• Good decision-making and judgment are a must in this role.
• Must have a bachelor’s degree and 5 or more years of relevant professional experience.
• Years of experience can vary depending upon health content knowledge and technical expertise.
• Good judgement and decision making is a must in this role.

Organizational Information

Founded in 2007, PCC is a not-for-profit multistakeholder membership organization dedicated to advancing an effective and efficient health system built on a strong foundation of primary care and the patient-centered medical home. Representing a broad group of public and private organizations – including payers, healthcare clinicians, leading corporations and patient and consumer advocacy groups – the PCC’s mission is to unify and engage diverse stakeholders in promoting policies and sharing best practices that support the growth of high-performing primary care to achieve the “Quintuple Aim”: better care, better health, lower costs, greater joy for clinicians and staff, and greater health equity.

Compensation

This is a full-time position, located in Washington, D.C., with excellent benefits, including health care, 401K, and generous leave. PCC is on a hybrid work schedule.  Please send your resume, writing sample, and cover letter with salary requirements to [email protected]. No calls please.