PCIN

Communication about Overuse with Vulnerable Populations

Dr. Lisa Letourneau and Kelly Rand from the Choosing Wisely campaign share recent research on implementing in a safety net setting including a new toolkit created for this setting and insights learned from focus groups on communicating about overuse to patients who have historically been marginalized from care.

Objectives:

  • Lessons Learned in Safety Net Implementation  
  • Lessons Learned in Messaging to Vulnerable populations 

Patient and Family Panels: Inspiring and Energizing Staff and Clinicians

This webinar supports ambulatory physicians and staff in planning and facilitating successful patient and family panels to foster change and improvement and rediscover joy in practice.

Learning Objectives:

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