Pharos Innovations was founded in 1995 with the belief that consistently engaging patients in their daily self-care is the optimal path to improving outcomes, such as reducing avoidable, costly re-admissions. In response, Pharos developed Tel-Assurance®, IVR and Web-based behavior change/remote patient monitoring services and tools that enable providers to cost-effectively and efficiently manage their patients with chronic conditions. Like the Pharos Solution, the Medical Home was developed in response to the need for better healthcare value—better quality care for less cost. Also like the Pharos Solution, the Medical Home approach shifts the medical model from an episodic, acute care to proactive, continuous care. We support the Medical Home by offering an easily accessible, easy-to-use solution that increases and personalizes care coordination, allows care access from remote locations between physician visits, facilitates a team approach to care coordination and emphasizes quality and safety.