Healthcare Providers & Clinicians

Getting Started

There is no shortage of things to do in today’s clinical practices. It can be easy to lose sight of the larger vision: how the work ultimately benefits patients, family members and health care professionals. Creating a culture of person and family engagement creates purposeful connections between tasks, goals and the bigger picture of improved quality and outcomes. It’s also a cornerstone of cultivating joy in work.

If you are a clinician/provider or a member of the care team looking for a guide on how to partner with patients and families, you’re in the right place

Top Five

Ways to Improve Patient & Family Engagement

  1. Reflect and assess current engagement
  2. Invite patients to share their perspective through a Patient & Family Advisory Board
  3. Implement the Choosing Wisely program
  4. Learn how to have more effective conversations through Health Literacy, Teach-back, Health Coaching and other techniques
  5. Understand and practice shared-decision making

Resources by Topic

Quality Payment Program

University of Boston, U.S. National Library of Medicine, CommunicateHealth, Inc. | October 2019
American Academy of Pediatrics | October 2019

Patient Safety

Get Started Here! PCPCC Bite Size Learning Modules | October 2019
CMS | October 2019
University of Boston, U.S. National Library of Medicine, CommunicateHealth, Inc. | October 2019

Medication Management

CMS | October 2019
Choosing Wisely, ABIM Foundation | October 2019
American Academy of Pediatrics | October 2019

Shared Decision-Making

The Patient-Centered Medical Home (PCMH)

Patient Portals: How can they impact primary care? | September 2019

For Small, Rural Practices

YMCA Logo
YMCA of the USA | October 2019
University of Boston, U.S. National Library of Medicine, CommunicateHealth, Inc. | October 2019
Choosing Wisely, ABIM Foundation | October 2019

Choosing Wisely Program

Choosing Wisely, ABIM Foundation | October 2019
Get Started Here! PCPCC Bite Size Learning Modules | October 2019
Patient Portals: How can they impact primary care? | September 2019
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