Patients, Families, & Caregivers

Getting Started

Patients, Families & Caregivers play a critical role in transforming our nation’s healthcare. A patient has a voice for letting the practice understand not only your health care needs but other challenges you may have, such as transportation, access to food or work hours. When the clinical practice understands these personal factors, they may be able to change their processes to better support your needs and the needs of other patients.

Top Five

Ways to Get Involved in Improving Clinical Practice

  1. Ask your healthcare provider if there is a way for you to be involved in improving care. For example, ask if they have a patient-family advisory council.
  2. Come to the doctor’s appointment prepared. Bring a notepad with questions, your medication list and any other pertinent personal healthcare information.
  3. Tell your care provider what your health goals are.
  4. Ask that a Care Partner of family member be present and engaged for all conversations about your health.
  5. Let your care team know how you like to receive information.

Resources by Topic

Shared-Decision Making with Providers

Institute for Healthcare Improvement | October 2019
CMS | October 2019

Join Research Teams

CMS | October 2019
University of North Carolina at Chapel Hill | October 2019

Join a Patient & Family Advisory Board

Make the Most of Medical Visits

University of Boston, U.S. National Library of Medicine, CommunicateHealth, Inc. | October 2019
Choosing Wisely, ABIM Foundation | October 2019
Institute for Healthcare Improvement | October 2019

Managing Medications

Choosing Wisely, ABIM Foundation | October 2019
American Academy of Pediatrics | October 2019
Get Started Here! PCPCC Bite Size Learning Modules | October 2019

Understanding the Patient-Centered Medical Home (PCMH) Model

Patient Portals: How can they impact primary care? | September 2019
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