Motivational Interviewing Skill-Building Webinar Series

This database is no longer actively maintained and is here for archival purposes only

Organization Type: 
For Profit
Program Type: 
Standing Program
Education Level: 
Postgraduate (e.g., residency, fellowship)
Continuing Education
Technical certificate programs or certificate training programs
Educational Elements: 
Independent Study
Self Reflection Activities
Experiential not including services to patients
Program Description: 

This online program is a distance learning option for practitioners new to motivational interviewing (MI) health coaching, as well as experienced MI practitioners interested in building specialized MI health coaching skills. The webinar series may be completed alone or following the CCP program or the MI Skill-Building Workshop. This series is designed for clinical or nonclinical direct care or health management staff.

Five, one-hour skill-building sessions organized around the 2012 Miller and Rollnick MI health coaching model framework from Motivational Interviewing (Third Edition) Helping People Change are offered. Released in 2012, the framework offers a step-by-step process for engaging patients and facilitating health-related behavior change. In addition to reviewing this new model and its application to real world health care settings, the series includes individual and team practice activities and case studies for building concrete, practical health coaching skills. Twice National Institutes of Health-funded authority on MI in health care, Associate Professor of Medicine at Oregon Health & Science University's School of Medicine, and HealthSciences Institute's MI lead contributor, Dr. Susan Butterworth, facilitates.

The series is designed for practitioners who serve patients at risk of, or affected by, chronic conditions in telephonic or face-to-face wellness, disease management or case management, or, direct care settings including medical homes and accountable care organizations. Clinicians and non-clinicians are welcome to attend including nurses, advanced practice nurses, pharmacists, physicians, dietitians, rehabilitation therapists and behavioral health care professionals. Chronic Care Professional (CCP) health coach certification is a recommended, but not required, pre-requisite.

This series includes five, live one-hour sessions broadcasted via webinar. 

  • Session I: MI Spirit: Measurable and Linked to Outcomes
  • Session II: Engaging: Laying the Foundation
  • Session III: Focusing: Setting the Agenda
  • Session IV: Evoking: Change Talk Makes the Difference
  • Session V: Planning: Ensuring Follow-through

The MI Skill-Building Webinar Series is available for viewing via On-Demand allowing the participant to view a previous season of the MI Skill-Building Webinar Series at their leisure. 

Program Results: 

Simple post-program participant reviews yielded average ratings of 5.5 on a 6 point scale on a variety of dimensions from satisfaction with format, relevance to the participant's work-setting, value and ratings of faculty presenter. No other evaluation has been conducted at this time.

Targeted Professions
Family Medicine
Internal Medicine
Nurse Practitioners
Registered Nurses
Licensed Practical Nurses
Ambulatory Care
Internal Medicine
Social Work: 
Psychiatric social work
Medical social work
Clinical Health
Medical Assistants
Patient Educators
Physician Assistants
Self-Reported Competencies
PCPCC’s Education and Training Task Force identified 16 interprofessional training competencies critical for preparing health professionals for practicing in team-based, coordinated care models such as patient-centered medical homes. Listed below are the self-reported competencies that this program has achieved, which have been organized by the five core features of a medical home as defined by the Agency for Healthcare Research and Quality
Patient-Centered Care Competencies: 
Advocacy for patient-centered integrated care
Cultural sensitivity and competence in culturally appropriate practice
Development of effective, caring relationships with patients
Patient-centered care planning, including collaborative decision-making and patient self-management
Quality Care & Safety Competencies: 
Evidence-based practice
Last updated July 21, 2014

* Please note: Information contained in this database is self-reported by representatives from each program. It does not represent an exhaustive list of education and training programs and inclusion does not constitute an endorsement from the PCPCC.


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