Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including: 

  • employing health coaches who work with patients and educate them about their conditions and listen to their concerns
  • connecting patients to community resources
  • using patient advisory councils to advise the practice on what they can do to better serve patients and the community 
  • creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Resources

Patient-Centered Primary Care Collaborative | January 2011
Patient-Centered Primary Care Collaborative | January 2012
Interprofessional Education Collaborative | May 2011
Supporting Patient Engagement in the Patient-Centered Medical Home | January 2011
Patient-Centered Primary Care Collaborative | January 2009
Patient-Centered Primary Care Collaborative | January 2010
Patient-Centered Primary Care Collaborative | October 2010
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