Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including: 

  • employing health coaches who work with patients and educate them about their conditions and listen to their concerns
  • connecting patients to community resources
  • using patient advisory councils to advise the practice on what they can do to better serve patients and the community 
  • creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Resources

Missouri Hospital Association | August 2018
American Journal of Managed Care | August 2018
This resource looks at a chronic care program designed to manage patients with comorbid HIV patients enrolled in Medicaid to see how the program affected costs. The study showed that costs were reduced by over $200 per patient per month. This shows how the PCMH model can lead to higher-value, more efficient care.
The Center for Consumer Engagement in Health | May 2018
The Center for Consumer Engagement in Health Innovation works to uplift voices of the underserved to make health systems and research more equitable in communities. They work toward practical solutions for community-minded care and focus on serving vulnerable populations.
Military Heath System | April 2018
HIPXChange | March 2018
Radiological Society of North America, Inc. (RSNA) | March 2018

Events & Media

July 23, 2020 | Primary Care Collaborative, Larry A. Green Center, 3rd Conversation, Mathematica and others
June 18, 2020 | Primary Care Collaborative, Larry A. Green Center, 3rd Conversation, Mathematica and others
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