Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including: 

  • employing health coaches who work with patients and educate them about their conditions and listen to their concerns
  • connecting patients to community resources
  • using patient advisory councils to advise the practice on what they can do to better serve patients and the community 
  • creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Resources

American College of Radiology | March 2018
American Medical Association, AMA Steps Forward | February 2018
Patient-Centered Primary Care Collaborative | July 2017
American Academy of Pediatrics, National Resource Center for Patient/Family-Centered Medical Home | May 2017
This resource provides practical tools for providers to increase family engagement in pediatric care. It emphasizes the importance or creating a plan and sharing decision-making responsibilities with patients and their families.
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