How Do We Measure Transformation?

Six Metrics to Improve Patient and Family Engagement

The Centers for Medicare & Medicaid Services (CMS) identified six key focus areas to measure effective patient and family engagement in clinical practice. The metrics also align with standard requirements established by the Quality Payment Program (QPP), which is a performance-based payment adjustment that improves Medicare by helping eligible clinicians focus on care quality and making patients healthier.

Each Transformation Tool builds off of one (or more) of these key performance metrics and helps ensure clinicians meet their goals in person and family engagement.

Support for Patient & Family VoicesShared Decision-MakingPatient ActivationE-tool UseHealth LiteracyMedication Management

Six Metrics for Transformation

Learn more about the Metrics

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