Kristine K. S. White, RN, BSN, MBA, Principal, Aerate Consulting, and Co-founder, Aefina Partners, LLC, previously served in senior leadership roles at Spectrum Health. Her areas of expertise include leadership and system design for cultures of excellence and innovation, integrating innovation practices and skills into organizations, and readying cultures and organizations to solve problems and identify new tools and processes for the future. She has particular interest in working with leaders to identify strategic opportunities to align and leverage improvement efforts in quality, safety, patient experience, and efficiency. She has worked with physicians to increase effectiveness of physician communication efforts; leaders and teams to drive meaningful improvement in the patient and family experience in organizations of all types; leaders and teams to understand and utilize patient experience data sets; and she has coached senior teams to strategically focus and prioritize efforts that yield value to patients within their systems. She is passionate about integrating patient and family advisors into the design and evaluation of health care and has helped many organizations build the infrastructure and processes to do so. In all efforts, her overriding focus is to connect leaders and health care teams to a clear purpose, with measurable and sustainable impact, and value to patients and their families.