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Patient-Centered, Integrated Health Care Quality Measures Could Improve Health Literacy, Language Access, and Cultural Competence

on Mon, 2019-02-11 11:17   abigail

The authors of this paper recommend the integration of health care quality improvement measures for health literacy, language access, and cultural competence. The paper also notes the importance of patient-centered and equity-based institutional performance assessments or monitoring systems. The authors support the continued use of specific measures such as assessing organizational system responses to health literacy or the actual availability of needed language access services such as qualified interpreters as part of overall efforts to maintain quality and accountability.

Story Date: 
February 11, 2019
News Author: 
Ignatius Bau
Robert Logan
Christopher Dezii
Bernard Rosof
Alicia Fernandez
Michael Paasche-Orlow
Winston Wong [1]
Source Link: 
Read More [2]
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Source URL: https://www.pcpcc.org/2019/02/11/patient-centered-integrated-health-care-quality-measures-could-improve-health-literacy?language=en

Links:
[1] https://www.pcpcc.org/profile/winston-wong
[2] http://nam.edu/patient-centered-integrated-health-care-quality-measures-could-improve-health-literacy-language-access-and-cultural-competence/