WellSpan Family Medicine- Crossroads

Practice Description: 

Each practice commits to recruiting 2 to 3 patients to be full members of their Quality Leadership Team. The patient(s) give guidance and direction in the best approaches to improving care using the Institute for Healthcare Improvement's (IHI) Triple Aim as a guide for what care should be.

Partnership Activities: 
  • Practice convenes patient & family focus groups
  • Patient/family satisfaction surveys
  • Patients & families involved in practice governance
  • Patients/Families involved in quality improvement team
  • Patients/families involved in practice redesign
  • Educational and/or care management tools offered to patients/families
Practice Details
PFE Metrics: 
Health Literacy
Support for Patient & Family Voices
Practice Setting: 
Suburban
Practice Type: 
Primary care practice
Primary Care Practice Type: 
Family Medicine
PTN/SAN Enrolled Practice: 
No
Practice Affiliated With: 
Practice Location
4131 Oregon Pike
Brownston, PA 17508
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