Silver Avenue Family Health Center we puts patients first. It is important that patients:
Receive quality care.
Experience a caring environment.
Feel that your time is respected throughout your visit; that you are seen in a timely manner in the waiting room, in the exam room, or when making a new appointment.
Are cared for by a staff that works as a team for your needs.
Silver Avenue Family Health Center operates under the San Francisco Health Network, which believes that patients must be active participants in the decision- making process of the health care they receive. Care that is truly patient-centered considers patients’ cultural traditions, their personal preferences and values, their family situations and their lifestyles. It makes the patient and their loved ones an integral part of the care team who collaborate with health care professionals in making clinical decisions.
Partnership Activities:
Patient/family satisfaction surveys
Patients/Families involved in quality improvement team
Patient and Family Advisory Council
Educational and/or care management tools offered to patients/families
