This practice partners with patients and families in the following ways:
Practice offers open access appointments, as well as 24/7 access to an on-call provider
Families are also able to schedule same-day appointments through the patient portal
The practice offers patients opportunities to participate in health education programs, such as classes and peer-support groups
In addition to annual surveys, the practice also solicits feedback from patients and families through qualitative means such as a suggestion/ comment box and patient interviews.
A comprehensive summary of how this practice partners with patients and families can be found here.
Partnership Activities:
Patient/family satisfaction surveys
Educational and/or care management tools offered to patients/families
