Mary's Center - Ontario Rd

This practice partners with patients and families in the following ways: 

  • As an FQHC, at least 51% of Mary's Center board membership must be comprised of patients.
  • Additionally, Mary's Center has patient Informational and Educational committees that help to approve educational materials. Patients are surveyed and feedback is solicited in order to perform needs assessment before changes are made to operations. Mary's Center has a patient compliment/complaint phone line and webform.
  • Mary's Center is working on convening a patient/family advisory council.
Partnership Activities: 
  • Integrated peer support partners
  • Practice makes referrals to CBOs
  • Patients & families involved in practice governance
  • Educational and/or care management tools offered to patients/families

This practice partners with community-based organizations in the following ways: 

  • Mary's Center has family support workers and referrals specialists on staff who help to refer patients and participants to community organizations as needed. 
  • They have a health promotions team, comprised of peer educators who work with patients to help with healthcare education and navigation.
Practice Details
PFE Metrics: 
Health Literacy
Support for Patient & Family Voices
Practice Setting: 
Urban
PCMH Accreditation/Recognition: 
NCQA
Practice Type: 
FQHC
Multispecialty practice
Not-for-profit practice
Practice Specialty: 
GI
ID
Cardiology
OB
Primary Care Practice Type: 
Mixed primary care (i.e. internal medicine and pediatrics)
PTN/SAN Enrolled Practice: 
No
Practice Location
2333 Ontario Rd, NW
Adelphi, MD 20009
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