Integrating Advisors on to quality improvement teams is key to having the patient perspective represented in your organization. However, most Advisors are novice to the methods used in quality improvement and how changes are made within their organizations. This curriculum provides the context Advisors need in order to have an impact if they are partnering with their providers on process or quality improvement teams. Interactive components of the curriculum brings adult learning to light and helps Advisors understand some simple methods behind the complex processes used on quality improvement teams in your organization.
Advisors will...
Understand organizational culture and change processes
Practice a variety of process improvement methods including Lean, Six Sigma, and Root Cause Analysis
Learn how data is used for improvement (understanding Run Charts, Control Charts)
Understand the role of patients and families in quality improvement
Learn how to prepare for partnership on process improvement teams to have the greatest impact
We will be presenting the QI Basics for Advisors in a 2-part online series on May 23 and June 6, 2017 from 4:30pm-6:00pm PST.
