Building a Person-Centered Culture of Care: Shared and Supported Decision-Making and Goal-Driven Care

The CMS Medicare-Medicaid Coordination Office (MMCO), in collaboration with The Lewin Group and Community Catalyst, invites you to attend an upcoming webinar:

What are the hallmarks of person-centered care? How can health plans and providers respect the needs, values, and preferences of Medicare-Medicaid enrollees while providing high-quality, seamless care? How can providers and patients work together to achieve the best outcomes possible? This webinar will examine three important strategies for achieving person-centered care: 

1.    Goal-driven care, in which treatment decisions are founded on an enrollee’s expressed goals and success is measured by the extent to which these are attained; 
2.    Shared decision-making, a collaborative process that allows individuals and their providers to make health care decisions together, taking into account the best scientific evidence available, as well as the enrollee’s values and preferences; and 
3.    Supported decision-making, a process in which adults who need assistance with decision-making receive the help they need to understand the situations and choices they face, so they can make life decisions for themselves, without undue or overbroad guardianship.

This webinar is intended for staff of Medicare and Medicaid plans and Dual Eligible Special Needs Plans, and providers serving individuals who need assistance with decision-making. The webinar presentations will last approximately one hour, followed by a half-hour of questions and answers from the audience.

Featured Speakers:
•    Sandra Fournier, MSN, Long-Term Services and Supports Manager, Neighborhood Health Plan of Rhode Island 
•    Robert Schreiber, MD, Medical Director, Hebrew SeniorLife
•    Jonathan Martinis, Esq., J.D., Senior Director, Burton Blatt Institute
•    Laura Sankey, MA, Staff Vice President of Operations and Complex Care, Centene Corporation 
•    Medicare-Medicaid Beneficiary/Patient