Free Online Training Today! How to Partner with Patients & Families on Clinical Transformation

Today's Webinar
Patient Partners Key to Successful Clinical Transformation: How to Get Started!
Thursday, February 4th
1:00-2:00 pm ET
REGISTER HERE (for free!)

Hosted by PCPCC’s Support & Alignment Network (SAN), this kickoff webinar will give you the basic information you need to actively involve patient and family leaders from your practice in your transformation efforts.  Hear from expert faculty and the story of a successful patient-clinician collaboration at HRHCare, a primary care practice in New York.  Topics to be discussed include:
  • How to best partner with patients and families
  • What are the benefits?
  • Qualities of strong patient/family partners
  • Recruitment strategies
  • Roles & responsibilities
  • Orienting partners
  • Payment and sustainability
  • Recommended resources and tools
Mary Minniti, BS, CPHQ, Senior Policy and Program Specialist at the Institute for Patient and Family-Centered Care (IPFCC), provides consultation to health care organizations and assists with resource development. She has worked with primary care practices across the nation to support the development of advisory programs that invite patient and family advisors into their quality improvement, primary care redesign, or implementation of new services or programs efforts.

Katherine Brieger,  MA, RD, CDE, has been associated with HRHCare in Peekskill, NY for over 28 years and is currently the Chief of Patient Experience and Staff Development. HRHCare is a network of 28 Federally Qualified Health Centers located in ten counties of New York State. Ms. Brieger is responsible for all programming, training and the evaluation of patient experience.

Norma Johnson, Patient Partner, retired as a Language Arts teacher for Peekskill Middle School after 39 1/2 years.  She has been a member of the HRHCare board since 1977.  She has served as Human Resources chairman, Quality Control chairman, and now Vice-Chairman.

About this webinar series:
Stay tuned! This will be the first in a series of live webinars hosted by the PCPCC SAN each month.  Future topics will include how to improve patient and family-centered care; how to be an effective partner and build meaningful relationships; Patient and Family Advisory Councils (PFAC); assessing patient experiences; collaborating with community partners; etc.

*This webinar is free-of-charge and is supported by Grant Number 1L1CMS-331478-01-00 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided in this webinar are solely the responsibility of the presenters and do not necessarily represent the official views of HHS or any of its agencies.


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