Support for Patient & Family Voices

PFE Metric 1: Support for Patient and Family Voices (Governance)

How do you know if your practice supports the opinions of patients and their families?
Ask: 
Are there policies, procedures, and actions taken to support patient and family participation in governance or operational decision-making of the practice (Patient and Family Advisory Councils (PFAC), Practice Improvement Teams, Board Representatives, etc.)?

What is the intent of the Support for Patient & Family Voices Metric?
Intent: The intent of this metric is to include the perspective and voice of the patient and family in all aspects of the governance of the practice.

Related Resources

May 2016
Family Voices, American Academy of Pediatrics New Jersey Chapter
February 2016
Institute for Patient- and Family-Centered Care
February 2016
Institute for Patient- and Family-Centered Care

Related Practices

Here are a list of practices that are implementing this metric in their PFE quality improvement activities!

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