Shared Decision-Making

The Centers for Medicare & Medicaid Services (CMS) identified six key focus areas to measure effective patient and family engagement in clinical practice. The intent of the Shared Decision-Making metric is to ensure that patients (and their families according to patient preference) are authentically part of the care team. Patient-identified goals, preferences, outcomes, and concerns should be integrated within treatments plans (including those based on the individual’s culture, language, spiritual, social determinants, etc.)

Related Resources

March 2018
Shared Decision Making (SDM) is a collaborative, patient-directed decision making process that helps Veterans, together with their family caregivers and health care team, set goals and priorities, and make choices that meet patient needs while honoring patient values and preferences. Shared...
Shared Decision Making Worksheet
March 2018
AHRQ’s SHARE Approach is a five-step process for shared decision-making. Fact sheets, learning modules, videos, success stories, webinars and marketing materials are available. 
March 2018
Uncover the Voice of Patients With Shared Decision Making
Healthwise Website
National Quality Forum Logo
March 2018
The National Quality Forum is issuing a call to action for all individuals and organizations that provide, receive, pay for, and make policies for healthcare to embreace and integrate shared decision making into clinical practice as a standard of person-centered care. 
Shared Decision Making Fact Sheet
February 2018
Learning module highlighting steps for developing and implementing health coaching models within practices offered by American Medical Association STEPS Forward. Participants can earn 0.5 CME Credits. 
American Medical Association, AMA Steps Forward
September 2017
Five recorded learning network calls lead by a pediatric quality improvement expert showcasing pediatric practices that have improved asthma care quality, and links to supplemental resources (some in Spanish).
June 2017
About this Guide: When patients and families build partnerships with their health care team – such as doctors, nurse practitioners, nurses and clinic staff - to improve health care, everyone benefits! This guide will help you decide if you want to partner with your health care team as...
May 2017
This document provides practical tools, resources, and strategies to test different patient and family engagement approaches and determine the best fit for your primary care practice.
American Academy of Pediatrics, National Resource Center for Patient/Family-Centered Medical Home
April 2017
This toolkit outlines six steps for creating a practice culture that emphasizes and incorporates the patient and family perspective in every aspect of care, and a 30-day kick-start plan maps out concrete actions that can be taken within the next month. 
November 2016
In November 2016, PCPCC offered a special one-day training for patient advisors, family caregivers and their clinician partners. This page contains presentation slides from the sessions, and highlight tools and strategies for implementing patient and family engagement strategies.
August 2016
This tool is intended to help healthcare organizations improve patient engagement in care redesign. It contains customizable tools and templates for teams and patients working together on quality improvement initiatives. Free registration is required to use the toolkits provided on HIPxChange.
Health Innovation Program, University of Wisconsin
March 2016
This change packet was originally created as a guide for practices participating in the Transforming Clinical Practies Initiative. It outlines tangible steps to meet TCPI goals, which align with Quality Payment Program standards. 


Subscribe to RSS - Shared Decision-Making

Six Metrics for Transformation

Learn more about the Metrics

Go to top