Health Literacy

PFE Metric 5: Health Literacy (Policy & Procedure)

How do you know if your practice is engaged in health literacy activities for patients and families?
Is a health literacy patient survey being used by the practice (e.g., CAHPS Health Literacy Item Set)?

What is the intent of the Health Literacy PFE Metric?
The intent of this metric is to ensure that practices are systematic in addressing health literacy issues.


Related Resources

April 2018
Reference Guide- Military Heath System
March 2018
Patient and Family Engagement Resources
March 2018
Radiology Resources for Patients
March 2018
The Teach Back Model
March 2018
Health Literacy Tools for Providers of Medication Therapy Management
February 2018
American Medical Association

Related Practices

Here are a list of practices that are implementing this metric in their PFE quality improvement activities!

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