Health Literacy

PFE Metric 5: Health Literacy (Policy & Procedure)

How do you know if your practice is engaged in health literacy activities for patients and families?
Ask: Is a health literacy patient survey being used by the practice (e.g., CAHPS Health Literacy Item Set)?

What is the intent of the Health Literacy PFE Metric?
The intent of this metric is to ensure that practices are systematic in addressing health literacy issues.

 

Related Resources

October 2018
Supporting the Health Care Transition From Adolescence to Adulthood in the Medical Home
American Academy of Pediatrics
April 2018
Using PFE Metrics to Achieve TCPI Aims
April 2018
Choosing Wisely Crosswalk to Achieve the Six PFE Metrics
April 2018
Patient Activation Reference Guide
Reference Guide- Military Heath System
March 2018
Patient and Engagement Toolkits
Patient and Family Engagement Resources
March 2018
Medical Imaging Info by Patients, for Patients
March 2018
Radiology Information for Patients
Radiology Resources for Patients
March 2018
The Teach Back Model
The Teach Back Model
March 2018
Health Literacy Tools for Providers of Medication Therapy Management
Health Literacy Tools for Providers of Medication Therapy Management
February 2018
Implementing Health Coaching
American Medical Association

Related Practices

Here are a list of practices that are implementing this metric in their PFE quality improvement activities!

Moffitt Medical Group
Tampa, FL
Desert Senita Community Health Center
Ajo, AZ
Venice Family Clinic (VFC)
Venice, CA
Providence Medical Group
Essentia Health-Ashland Clinic
Ashland, WI
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