Cigna Collaborative Accountable Care Program - Boice-Willis Clinic

Program Location: 
Rocky Mount, NC
Payer Type: 

Cigna and the Boice-Willis Clinic, one of the largest and oldest multi-specialty, physician-owned practices in Eastern North Carolina, have launched a collaborative accountable care  initiative to improve patient access to health care, enhance care coordination and achieve the “triple aim” of improved health, affordability and patient experience. The program became effective October 1, 2013.

Collaborative accountable care is Cigna's approach to accomplishing the same population health goals as accountable care organizations, or ACOs. The program will benefit individuals covered by a Cigna health plan who receive care from the Boice-Willis Clinic’s 30 primary care doctors, 27 specialists and 5 health educators.

Under the program, Boice-Willis will monitor and coordinate all aspects of an individual’s medical care. Patients will continue to be treated by their current physician and automatically receive the benefits of the program. Individuals who are enrolled in a Cigna health plan and later choose to seek care from a doctor in the medical group will also have access to the benefits of the program. There are no changes in any plan requirements regarding referrals to specialists. Patients most likely to see the immediate benefits of the program are those who need help managing chronic conditions, such as diabetes, heart disease and obesity.

Payment Model: 

Cigna will compensate physicians for the medical and care coordination services it provides. Additionally, the medical group may be rewarded through a “pay for performance” structure if it meets targets for improving quality and lowering medical costs

Last updated April 2014
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