In January 2013, Cigna and BayCare Health System launched a collaborative accountable care initiative to expand patient access to health care, improve care coordination, and achieve the “triple aim” of improved health outcomes, lower total medical costs and increased patient satisfaction. Under the program, doctors from BayCare Physician Partners will monitor and coordinate all aspects of an individual’s medical care, and patients continue to see their current physicians and automatically receive benefits of the program. The program is expected to provide immediate benefits for those who need help managing chronic conditions such as diabetes or heart disease.
Central to the program are registered nurses who are part of the physician-led care team and serve as clinical care coordinators. They use patient-specific data from Cigna to help them identify patients who are in need of services like follow-up care and screenings to curtail hospital readmissions. This high degree of collaboration between BayCare Physician Partners and Cigna ultimately results in a better experience for the individual.
