Beyond QI: Why "Learning Organization" Competencies Matter

As in medicine, there is both art and science to quality improvement. One of the defining characteristics of successful modern companies (think Toyota or Virginia Mason) is their transformation as learning organizations. During this round table discussion, we will explore what it means to be a learning organization; how performance improvement as a core system property - systems, practice, and expertise - is foundational to high quality, high efficiency, and patient centered care.