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January 22, 2021 | Mass General BrighamJanuary 25, 2021 | PCCFebruary 4, 2021 | Center for Primary Care at Harvard Medical School
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This seminar is perfect for you if you’ll be managing the preparation of an NCQA health plan survey, leading the readiness evaluation team, or teaching others about NCQA’s Web-based survey process, the Interactive Survey System (ISS). Participants will take part in a hands-on demonstration and learn how to navigate through the ISS tool. You will receive step-by-step instruction from NCQA faculty on everything from organizing the document library to managing administrative functions.
NOTE: This seminar does not discuss standards related to NCQA products, certification or recognition programs.