This webinar will provide participants with a clear description of family-centered care and highlight case studies that showcase effective strategies in delivering that care through practice improvements such as greater use of health information technology, enhanced access to medical professional staff outside regular office hours, feedback mechanisms capturing patient/family experience with care, and including families on advisory boards and as staff. A recently published monograph by the NCMHI will also be highlighted, which features case studies focusing on 17 pediatric practices nominated by their peers or patients as exemplary patient- and family-centered medical homes.
Rebecca A. Malouin, PhD, MPH
Javier Aceves, MD, FAAP, Young Children's Health Center, Albuquerque, NM
Additional Faculty To Be Determined
Lee Partridge, National Partnership for Women and Families