The following competencies are endorsed by PCPCC's Education & Training Task Force as essential for preparing health care professionals across disciplines and skill level in a medical home, including:
Development of effective, caring relationships with patients
Assessment of bio psychosocial needs across the life span
Patient-centered care planning, including collaborative decision-making and patient self-management
Cultural sensitivity and competence in culturally appropriate practice
Interprofessionalism and interdisciplinary team collaboration
Team leadership
Care coordination for comprehensive care of patient and family in the community
Evidence-based practice
Assessment of patient outcomes
Quality improvement methods, including assessment of patient experience for use in practice-based improvement efforts
Health information technology, including e-communications with patients and other providers
Promotion of appropriate access to care (e.g., group appointments, open scheduling)
Population-based approaches to health care delivery
Risk identification
Advocacy for patient-centered integrated care
Business models for patient–centered integrated care
